To make it easier to order a repair and cut down the waiting time to have it completed, we have reduced the number of repair categories to just three and improved the times we take to complete them:

To report a repair online please click here.

For any emergency repair we recommend that you call us on the number below.

Reception: 0131 654 2733 (selecting option 2)

This number is available Monday to Friday 9.00am to 5.00pm (10.00am to 5.00pm Thursdays)

Alternatively tenants in North and South Lanarkshire ONLY can call:

Repairs Freephone: 0800 316 3340

In the event of an emergency out of office hours, or on a public holiday, you can call the Melville switchboard or one of the following numbers:

All areas:

• Power failure: 0845 272 7111
• Gas escapes: 0800 111 999

North and South Lanarkshire

• Emergency repairs: 01506 414 188

All other areas

• Emergency repairs: 03000 999 24 7
• Gas heating: 0131 440 4666

Further information on our repairs service can be obtained by downloading the policies below.