How to Report a Repair
Katie Taylor - Housing Assistant
Katie joined Melville in 2023 as a housing assistant and spends much of her working day answering calls from tenants, helping sort out issues with rent issues, and looking into estate issues.
"I've worked in a few different sectors but always in customer-facing roles which I think gives me an understanding of how to deliver a good service. I also try to be as helpful and friendly as I can in most situations and I always myself in the shoes of tenants which is easy enough as I've been in most of these positions myself!"
Contact Details
0131 561 6496
07435 306 917
Office hours
Mon | 9am - 5pm |
Tu | 9am - 5pm |
Wed | 9am - 5pm |
Thurs | 9am - 5pm |
Fri | Office closed |