Housing Services

Jane BReporting to the Chief Executive, our Housing Services team provides a number of important services to Melville customers including:

  • Allocations and the letting of properties
  • Estate management, covering the day-to-day management of Melville's 2,100 homes
  • Advice services for Melville tenants and their households
  • Resolving neighbour disputes
  • Ensuring that tenants can pay their rent and offering advice and assistance to those that can't

These services are delivered by:

Head of Housing Services Jane Burnett
Assistant Housing Manager Nikki Ross
Housing Officers Marlene Crawford, Simon Davies, Linda Hay, Caroline Langton, Paul McMahon, Emma Shanks
Allocations and Tenancy Sustainment Manager Rachel Berry
Housing Assistants Craig MacDonald, Blair Tickhill, Shawnee Davie
Allocations Co-ordinator Julie Bernard
Welfare Benefits and Energy Adviser John Scott
Welfare Benefits Adviser Barry Smith

Explore Melville Housing Association

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