Advice Services

Melville has a number of advice services to help customers. This includes helping tenants claim any welfare benefits which they are due and to provide help with settling in to a new home. These are:

Welfare Benefits Advice
Tenancy Support

We can also help if you're struggling with the cost of energy bills. Speak to your housing officer who can refer you to our Affordable Warmth service, delivered by Changeworks. We also have access to a number of handy energy saving guides like this one.

If you need help we can see you in our office at the Dalkeith Corn Exchange, or in your own home if you prefer.

Melville no longer provides money or debt advice directly but there are a number of organisations that can help. These include: 

CHAI Referral Form

For a referral to CHAI please click on the button below and complete the online referral form.

Referral Button

You can also get independent help and advice from a number of organisations, including Citizens Advice.

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