Housing Services

Reporting to the Chief Operating Officer, our Housing Services team provides a number of important services to Melville customers including:

  • Estate management, covering the day-to-day management of Melville's 2,000 homes
  • Advice services for Melville tenants and their households
  • Resolving neighbour disputes
  • Ensuring that tenants can pay their rent and offering advice and assistance to those that can't

These services are provided by:

Housing Services Manager Jane Burnett (acting)
Senior Customer Services Officer Nikki Ross (acting)
Customer Accounts Officer Amelia Murdoch
Housing Officers Linda Hay, Simon Davies, Caroline Langton, Emma Shanks
Customer Services Assistants Craig MacDonald, Julie Bernard
Welfare Advice Team Leader Andrew Collinge
Welfare Benefits Adviser John Scott
Welfare Benefits Adviser Jacquie Mather

Explore Melville Housing Association

Awards and Certificationshomepage logos